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Requests for Reconsideration


If you believe your application for a classified position should not have been rejected, you may request reconsideration. Please read all the information below, then complete and submit the Request for Reconsideration form via one of the methods listed at the bottom of this page.

Deadline and Instructions

  • You must complete and submit the form and supporting documentation within five (5) calendar days after receiving your original rejection notification. We will only consider requests using the proper form and submitted by the deadline.
  • In addition to explaining why you think your application should not have been rejected, make sure you include any evidence that supports your claim. Along with your request form, you may submit items such as an up-to-date résumé, academic transcripts, and other documents.
  • If PRC staff determine that you are eligible to take the civil service test, then we will email you the test details.
  • If your request is still pending at the time of a test, then you can take the test pending the request resolution. However, if the PRC — within its sole discretion — finds the rejection justified, we will not score your test.
  • If PRC staff determine the rejection was justified, then we will confirm this via email.
  • The PRC will NOT consider requests that contest the minimum requirements of the position.

How to Complete a Request for Reconsideration Form

Before completing your request form, please review your Infor application profile. Your qualifications were screened using this profile. You should review it to see what is accurate, what needs updating, etc., to determine why your application was rejected and what you should address in your request form. We also recommend that you update your profile so your future applications are less likely to be rejected because of incomplete information.

Below are common reasons for rejecting an application, as well as additional details about what the rejection reason could mean and suggestions for what information you should include in your request. Please remember to submit any documents that support your request. However, you must still explain on the form why you feel your application should not be rejected.

  • Did not meet the educational requirement(s)
    • Common reasons are your degree level (associate, bachelor’s, etc.) does not meet the requirements or is unclear, your degree is not in a required/related field, you marked you did not graduate, and/or you left the education section blank or incomplete.
    • In your request form, make sure you describe your educational achievements as clearly and completely as possible, including degree level, field of study, and graduation date. For example: “I graduated from Cleveland State University in May 2022 with a bachelor’s degree in accounting.
  • Did not meet the experience requirement(s)
    • Common reasons are you do not have enough years of experience; your experience is not related to the minimum requirements; your employment dates are blank or unclear, meaning your total experience could not be determined; your job duties were not listed or did not include enough detail, meaning the application reviewer could not determine if the experience was relevant; and/or you left the experience section blank or incomplete.
    • In your request form, make sure you describe your experience as clearly and completely as possible. You should include accurate employment dates and a detailed description of your job duties so the application reviewer can determine if you have enough relevant experience to meet the minimum requirements. For example: “I was an account manager from August 2015 to December 2022. In that role, my duties were…”

Submitting Your Request

Click here to download a PDF of the Request for Reconsideration form. This is a fillable PDF form that you can complete and save on your computer. Make sure you complete the form you downloaded to your computer and save it before sending. DO NOT fill out the PDF in your web browser, as it will not save the information and you’ll accidentally send us a blank PDF. You can also print the form and write in the information. Once you complete the form, you can submit it along with your supporting documentation by one of the following methods:

  • Via email to This is the preferred method to submit your form and documentation.
  • Via fax at (216) 443-3694.
  • In person or via U.S. mail to 9830 Lorain Avenue, Cleveland, OH 44102. Please note: if you mail your form and documentation, the PRC must receive it by the deadline. We will not consider requests postmarked on or before the deadline but received after it.

If you can’t download or complete the form, you can submit your request through the web form at the bottom of this page. However, this web form does not support uploading any files, so you won’t be able to attach your supporting documentation. If you choose to use the web form, you must still submit your supporting documentation using one of the above methods (via email, fax, in person, or U.S. mail). We will not consider web form submissions if we don’t receive the documentation to support them.

Requests for Reconsideration







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